Frequently Asked Questions

Answers to common questions about our all-natural dog chews.

Are 4PAWS dog chews made from natural ingredients?

Yes, all our dog chews are crafted using 100% natural ingredients, free from artificial additives, preservatives, and fillers.

Are 4PAWS dog chews suitable for all dog breeds and sizes?

Absolutely! Our dog chews are designed to accommodate dogs of various breeds and sizes, providing a safe and enjoyable chewing experience for all furry friends.

How long do your dog chews last?

The longevity of our dog chews depends on factors such as your dog's chewing habits and size. Generally, our chews are long-lasting, designed to provide extended enjoyment for your furry companion.

Can I give your dog chews to my dog with dietary restrictions or allergies?

Please check the product labels or consult with your veterinarian to ensure the chews align with your dog's dietary needs and restrictions.

How should I store the dog chews?

To maintain freshness and quality, store the dog chews in a cool, dry place away from direct sunlight. Resealable packaging is provided to help preserve their texture and taste.

Do your dog chews help with dental health?

Yes, many of our dog chews are designed to aid in dental health. Chewing can help reduce plaque and tartar buildup, promoting healthier teeth and gums. However, they should not replace regular dental care, such as brushing.

Can I return or exchange products at 4PAWS?

Unfortunately, we do not accept returns or exchanges. However, if you have any concerns or need assistance, please reach out to our team, and we'll be happy to help make things right for you.

Can I cancel or edit my order after receiving the order confirmation?

While we understand that changes may be necessary, due to the quick processing of orders, we cannot guarantee cancellations or edits once you've received your order confirmation via email. We will do our best to assist you, but please note that in many cases, it may be too late to make changes. We appreciate your understanding in this matter.

What should I do if my order arrives with damages, missing items, or I receive the wrong items?

Your satisfaction is our top priority, and we want your order to arrive in perfect condition. If you notice any damages, missing items, or receive the wrong items, please contact us immediately. Our team will swiftly resolve the issue and ensure you receive the correct products in excellent condition.

How long does it take to receive a refund if approved?

If your refund is approved, it will be automatically issued to your original payment method. Please note that the processing and posting of refunds by your bank or credit card company may take some time. Typically, you can expect the refund to appear on your statement within 5-7 business days, depending on your bank and credit card company.